Privacy Policy
What data we collect, why, who can see it, and your rights over it.
Effective from 15 November 2026
This English version is provided for convenience; if there is a conflict, the Indonesian version prevails.
On this page
Summary
- We only collect the data needed to run Terpusat.
- We do not sell your personal data and we do not use third-party ads or trackers.
- Shop locations are shown down to the district or regency/city, and WhatsApp numbers are never shown as text.
- You can ask for a copy of your data, or for it to be deleted, at any time.
This policy was written with reference to Indonesia's Personal Data Protection Law.
Data we collect
Account data
When you sign in with a Devetek account, we receive your name, username, email address (and whether it is verified) and profile photo. We never receive or store your password.
Shop data
If you open a shop: the business name and type, location (province down to village, and an address if you enter one), WhatsApp number, description, logo, cover photo, social media or marketplace links, and team members and invitations (email addresses).
Content you create
Products, prices, photos, posts, comments, likes and feed formulas. When photos are uploaded, we resize them and remove metadata such as GPS location and camera make.
Usage data
- WhatsApp button taps on products are recorded for seller statistics, together with a random code derived from the IP address and browser type that changes every day, so it cannot be used to identify you.
- Server logs contain the page requested, the status code and the processing time, to keep the service reliable and secure. IP addresses are used briefly to limit excessive requests.
- Notifications: who liked or commented on your posts, so we can show it to you.
How we use data
- To run accounts, shops, products, the community and the feed tools.
- To connect buyers and sellers (for example opening WhatsApp with a message containing the product name).
- To show notifications and shop statistics.
- To keep the service safe: preventing fraud, spam and abuse, and moderating content.
- To improve the service using usage data that does not identify individuals.
- To meet legal obligations.
The legal bases are providing the service you asked for, our legitimate interest in keeping the service secure, your consent (for example when you show your shop's full address) and legal obligations.
What other people can see
- Shop profile: name, logo, cover, description, type of business, location down to the district (full address only if you choose to show it) and the links you add. On the map, a shop is placed at the centre of its regency/city, not its exact location.
- WhatsApp number: never shown as text; it is only used when a buyer taps the WhatsApp button, and the buyer then sees it in the WhatsApp app.
- Posts and comments: public, with your name and profile photo, or the shop's name if you post on behalf of a shop.
- Email: not shown publicly. Members of a shop team can see each other's names and emails.
- Feed formulas: only visible to others if you share them.
Sharing with others
We do not sell or rent out your personal data. Data is only shared with:
- Devetek, the account provider you sign in with.
- Infrastructure providers that store data and photos on our behalf (servers, databases and Cloudflare R2 photo storage).
- WhatsApp, when a buyer taps the WhatsApp button: the WhatsApp app opens with the seller's number and a message containing the product name and link.
- Authorities, when required by law.
Links to marketplaces or social media take you to other websites with their own privacy policies.
Storage and security
Data is sent over encrypted connections (HTTPS) and access to our systems is restricted. We keep data while your account is active or for as long as needed for the purposes above; WhatsApp tap records are kept in a form that does not identify individuals. No system is completely secure; if a data breach affects you, we will notify you as required by law.
Your rights
- View and update your profile and shop details in My Account and My Business.
- Delete your own products, posts, comments and formulas.
- Ask for a copy of your personal data.
- Ask for your Terpusat data to be deleted. Your Devetek account is managed separately by Devetek.
- Withdraw consent, for example by no longer showing your shop's full address.
To ask for a copy or deletion of your data, contact us through the Terpusat Official Store. We will check that the request comes from the account owner before processing it.
Children
Terpusat is not intended for children under 17 without the supervision of a parent or guardian. If you are a parent and learn that your child has given us data without consent, contact us so we can delete it.
Changes to this policy
This policy may change, for example when we add features. The latest version is always on this page with its effective date; important changes will be announced on Terpusat.
Contact us
Privacy questions can be sent through the Terpusat Official Store or the Help Centre. See also the Terms and Conditions.